Kirsten of Relaxed Travel is second to none. When I injured my back in Perth this time last year, she just took charge of the situation and ensured I was promptly transported home to the Gold Coast for treatment by my own medical team. She also dealt very professionally with the resulting travel insurance issues by cancelling the unused proportion of our trip and then quickly processing all of the paperwork she was required to provide in order for my claim to paid out. Fantastic service.
I have just completed a tour to the uk and then to France through relaxed travel. I stressed to Kirsten about my concern with flying due to a chronic back. She made sure that everything was in place for me to ensure a comfortable flight overseas.
I have to say that i had taken a wrong train from Paris to the south of France and found myself having to change trains three times and dragging my luggage with me. By this time it was 11pm and I could not get in contact with people who were meeting me. I met a guardian angel who took me home to her house for the night and the very next day I was in contact with Kirsten the whole day. She was by my side helping me through the day. She even went to bed late and kept her phone open in case I needed to contact her. Bear in mind the time difference between France and Australia.
She was so patient and reassuring through the whole scary process.
I would not hesitate in going through relaxed travel again.
Kirsten is one in a million.
Thank you Kirsten for calming my hysteria.
Two boys travelling to Japan skiing for their 21st birthday presents, this is an email from one of their mothers on their return.
They had a fabulous time Kirsten – I have recommended you to friends after hearing how well organised their holiday was .. A big thumbs up
My first overseas trip and I didn’t know where to start. Thank you so much for your invaluable help in planning what turned out to be a fantastic holiday. I can’t wait to do it all again.
I will definitely be recommending you to my friends, and will be calling you soon to plan my next holiday.
Kirsten, thank you for taking care of all the details of our trip to Japan. It made our holiday so very easy. Having everything in place before we left meant we had nothing to think about except for enjoying Japan’s wonderful culture and people. We will definitely be calling you when planning our next adventure.
Peter & Harriet
Kirsten is the very personification of the ‘Ultimate Travel Agent’. She has now organized 2 major trips for us, with both having totally different outcomes. In 2016 we traveled to Europe for over 60 days following a fairly complex itinerary Kirsten had planned and booked for us. At one stage, my wife and I headed off in different directions for 3 weeks before meeting up again in Amsterdam to head back home together. We gave Kirsten only a broad brief so she had a lot of freedom to come up with something creative, but also suited to people of our age (Senior Citizens) personalities and interests. She absolutely nailed it with everything working out seamlessly. We had a great time. We then decided to undertake a different kind of trip this year (2017), based around hitting some of Australia’s North Westernhigh spots including an 8 day Kimberley Snapshot cruise and a trip from Darwin to Adelaide on The Ghan. Unfortunately, we encountered some health issues after completing only the first portion of our 45 day itinerary and we had to call off the remainder (most) of our trip. We found ourselves stranded in Perth feeling lost and disappointed and not at all in a positive frame of mind. Kirsten just stepped up the plate, took control and sorted everything out for us so we could head back home to recover. The sense of relief we felt knowing Kirsten was taking care of us was enormous as she helped us to navigate our way through obtaining decent health care and dealing with travel insurance issues. Thanks Kirsten. We shall be eternally grateful and you are clearly a credit to your profession.
Kirsten has always been efficient with her travel advice, ensuring I don’t need to follow up on anything! Having 3 primary school aged children means packages for 2 adults and 2 children are out for us, but Kirsten always has a solution! We’ve had amazing holidays to Fiji and the Snow, based on the advice and bookings from Kirsten. We can’t wait to book our next holiday.
“I have been using Kirsten for my travel advice and tips for the last 10 years. It is a relief to be stress free when planning and going away on overseas holidays especially whilst running a construction business and the nature of family life. Looking forward to the next adventure for my family with the support and skills of Kirsten’s travel service. Relaxed Travel is the appropriate description for the holidays we have taken with my wife and 2 boys.”
I’ve always found researching and booking holidays time consuming, confusing and frustrating, Kirsten takes all the headaches out of holiday planning and gives me peace of mind that I’m getting the best deals and the perfect holiday for my family. She’s friendly and nothing’s ever a problem.